VittaGate facilitates a variety of Business Institutions (“Merchants”) to collect payments from their end customers through its powerful, scalable, tailor-made payments platform for both domestic and international transactions. VittaGate offers multiple products to its Merchants, which allows the Merchants to collect payments in a secure, transparent, affordable, and convenient manner.
Being a service-oriented financial services company, the satisfaction of Merchants and Customers using VittaGate is of prime importance to FINOGENIX PAY TECHNOLOGIES PRIVATE LIMITED (hereinafter referred to as “the Company”) to maintain lasting relationships and encourage safe digital transactions.
Therefore, the Company has delineated this Policy, duly approved by its Board of Directors, to ensure fair treatment and provide mechanisms for complaint escalation.
1. Applicability and Consent
This Privacy Policy applies to all Users of Our Services, including full-time/part-time employees, merchants, business partners, and vendors providing services to VittaGate. By using Our Services, You agree to be bound by this Policy and provide express consent to the collection, usage, processing, and storage of Your Personal Data.
2. Definitions
- “Applicable Laws”: Refers to the Information Technology Act (2000), Payment and Settlement Systems Act (2007), Prevention of Money Laundering Act (2002), and other relevant Indian regulations.
- “Personal Data”: Any information capable of identifying You, including passwords, financial info (bank accounts, cards), and biometric information.
- “Processing”: Automated operations such as collection, recording, storage, retrieval, or erasure of data.
3. Purpose of Collection
We collect Your Personal Data to:
- Provide payment aggregation, payouts, and verification services.
- Comply with KYC and screening requirements as per Applicable Laws.
- Improve Our Services and conduct statistical analysis.
- Facilitate credit risk assessment through authorized financial institutions.
4. Data Categories & Usage
| Types of Data | Purpose | Details |
|---|---|---|
| Contact Info | Service Provision | Name, age, phone number, address, email. |
| Financial Info | Account Registration | Bank account numbers, UPI ID, tokenized card data. |
| Identification | Compliance/KYC | PAN, GST, Identity/Address proof. |
| Log Data | Analysis | IP address, browser type, geo-location. |
Exception: We do not collect sensitive categories such as race, religion, political opinions, or genetic information.
5. Your Rights
- Right to Review: You may review and correct inaccurate Personal Data.
- Withdrawal of Consent: You may withdraw consent in writing to our support email, though this may lead to discontinuation of services.
6. Security & Standards
FINOGENIX PAY TECHNOLOGIES PRIVATE LIMITED adheres to international security certifications including:
- ISO/IEC 27001:2022.
- PCI-DSS v4.0.1.
- SOC 2 (Type 2).
- Regular audits conducted by CERT-In empanelled auditors.
7. Data Retention & Disclosure
- Retention: Data is kept only as long as required for its purpose or by law.
- Mandatory Disclosure: We may share data without prior consent with Government agencies for identity verification or investigation of offences as mandated by law.
8. Children’s Privacy
VittaGate does not address anyone under the age of 13. If we discover data collected from children under 13 without parental consent, we will remove it immediately.
9. Grievance Officer
In accordance with the Information Technology Act 2000, if you have any concerns regarding your data, please contact our Grievance Officer:
Company Name: FINOGENIX PAY TECHNOLOGIES PRIVATE LIMITED
Brand: VittaGate
Email: Payfinogenix@gmail.com
Website: https://vittagate.com